Process Automation Journey

✓  Identify the key business problem to solve.

✓  Select the key business process to automate.

✓  Select the key performance metrics to improve

✓  Determine key success criteria to achieve.

✓  Analyse the AS-IS process: Map all steps, triggers, tasks, inputs, outputs, flows, decisions, resources, controls, risks, and performance problems.

✓  Design the TO-BE process: Re-engineer process elements by combining best-fit automation technology and human-in-the-loop workflows to solve the process problems.

✓  Select the best-fit technology tools to achieve the solution design

✓  Select the best-fit architecture for process automation solution.

✓  Install, activate, set up, configure and test the automation software

✓  Train business users, process owners. process improvement specialists & tech support teams to automate their workflows in the development

✓  Train deployment teams to test, deploy & orchestrate bots

✓  Empower business teams to improve & automate their processes within systemic guardrails & governance

✓  Use Agile methods to track automation efforts, maintain momentum and share results

✓  Monitor progress and evaluate performance at regular intervals throughout the project phases:

✓  Has the key business problem been solved?

✓  Have key success criteria been delivered?

✓  What changes are required in the next phase?

✓  Prioritise & select the next process for automation which minimises impact on people – customers, employees and society.

✓  Develop a plan to scale-up responsibly aligned to your digital transformation road map target operating model business case

✓  The whole process is repeated if needed.

✓  Analyse the AS-IS process: Map all steps, triggers, tasks, inputs, outputs, flows, decisions, resources, controls, risks, and performance problems.

✓  Design the TO-BE process: Re-engineer process elements by combining best-fit automation technology and human-in-the-loop workflows to solve the process problems.

✓  Identify the key business problem to solve.

✓  Select the key business process to automate.

✓  Select the key performance metrics to improve

✓  Determine key success criteria to achieve.

✓  The whole process is repeated if needed.

✓  Prioritise & select the next process for automation which minimises impact on people – customers, employees and society.

✓  Develop a plan to scale-up responsibly aligned to your digital transformation road map target operating model business case

✓  Monitor progress and evaluate performance at regular intervals throughout the project phases:

✓  Has the key business problem been solved?

✓  Have key success criteria been delivered?

✓  What changes are required in the next phase?

✓  Empower business teams to improve & automate their processes within systemic guardrails & governance

✓  Use Agile methods to track automation efforts, maintain momentum and share results

✓  Train business users, process owners. process improvement specialists & tech support teams to automate their workflows in the development

✓  Train deployment teams to test, deploy & orchestrate bots

✓  Select the best-fit technology tools to achieve the solution design

✓  Select the best-fit architecture for process automation solution.

✓  Install, activate, set up, configure and test the automation software

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