Process Automation Journey
✓ Identify the key business problem to solve.
✓ Select the key business process to automate.
✓ Select the key performance metrics to improve
✓ Determine key success criteria to achieve.
✓ Analyse the AS-IS process: Map all steps, triggers, tasks, inputs, outputs, flows, decisions, resources, controls, risks, and performance problems.
✓ Design the TO-BE process: Re-engineer process elements by combining best-fit automation technology and human-in-the-loop workflows to solve the process problems.
✓ Select the best-fit technology tools to achieve the solution design
✓ Select the best-fit architecture for process automation solution.
✓ Install, activate, set up, configure and test the automation software
✓ Train business users, process owners. process improvement specialists & tech support teams to automate their workflows in the development
✓ Train deployment teams to test, deploy & orchestrate bots
✓ Empower business teams to improve & automate their processes within systemic guardrails & governance
✓ Use Agile methods to track automation efforts, maintain momentum and share results
✓ Monitor progress and evaluate performance at regular intervals throughout the project phases:
✓ Has the key business problem been solved?
✓ Have key success criteria been delivered?
✓ What changes are required in the next phase?
✓ Prioritise & select the next process for automation which minimises impact on people – customers, employees and society.
✓ Develop a plan to scale-up responsibly aligned to your digital transformation road map target operating model business case
✓ The whole process is repeated if needed.
✓ Analyse the AS-IS process: Map all steps, triggers, tasks, inputs, outputs, flows, decisions, resources, controls, risks, and performance problems.
✓ Design the TO-BE process: Re-engineer process elements by combining best-fit automation technology and human-in-the-loop workflows to solve the process problems.
✓ Identify the key business problem to solve.
✓ Select the key business process to automate.
✓ Select the key performance metrics to improve
✓ Determine key success criteria to achieve.
✓ The whole process is repeated if needed.
✓ Prioritise & select the next process for automation which minimises impact on people – customers, employees and society.
✓ Develop a plan to scale-up responsibly aligned to your digital transformation road map target operating model business case
✓ Monitor progress and evaluate performance at regular intervals throughout the project phases:
✓ Has the key business problem been solved?
✓ Have key success criteria been delivered?
✓ What changes are required in the next phase?
✓ Empower business teams to improve & automate their processes within systemic guardrails & governance
✓ Use Agile methods to track automation efforts, maintain momentum and share results
✓ Train business users, process owners. process improvement specialists & tech support teams to automate their workflows in the development
✓ Train deployment teams to test, deploy & orchestrate bots
✓ Select the best-fit technology tools to achieve the solution design
✓ Select the best-fit architecture for process automation solution.
✓ Install, activate, set up, configure and test the automation software
