Process Automation Journey
Assess
✓ Identify the key business problem to solve.
✓ Select the key business process to automate.
✓ Select the key performance metrics to improve
✓ Determine key success criteria to achieve.
Analyse and Design
✓ Analyse the AS-IS process: Map all steps, triggers, tasks, inputs, outputs, flows, decisions, resources, controls, risks, and performance problems.
✓ Design the TO-BE process: Re-engineer process elements by combining best-fit automation technology and human-in-the-loop workflows to solve the process problems.
Configure
✓ Select the best-fit technology tools to achieve the solution design.
Select the best-fit architecture for the process automation solution.
✓ Install, activate, set up, configure and test the automation software.
Monitor and Evaluate
✓ Monitor progress and evaluate performance at regular intervals throughout the project phases:
✓ Has the key business problem been solved?
✓ Have key success criteria been delivered?
What changes are required in the next phase?
Train
Train business users, process owners, improvement specialists and tech support teams to automate their workflows in the development environment.
T&C’s Apply
Automate
✓ Empower business teams to improve and automate their process within systematic guardrails & governance.
✓ Use best practice Agile methods to track automation efforts, maintain momentum and share results.
Scale Up
✓ Prioritise & select next target process to be automated.
✓ Develop a plan to scale up responsibly bearing in mind the larger digital transformation road map; your target operating model; the business case; the impact on people- customers, employees and society.
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✓ Identify the key business problem to solve.
✓ Select the key business process to automate.
✓ Select the key performance metrics to improve
✓ Determine key success criteria to achieve.
✓ Analyse the AS-IS process: Map all steps, triggers, tasks, inputs, outputs, flows, decisions, resources, controls, risks, and performance problems.
✓ Design the TO-BE process: Re-engineer process elements by combining best-fit automation technology and human-in-the-loop workflows to solve the process problems.
✓ Select the best-fit technology tools to achieve the solution design
✓ Select the best-fit architecture for process automation solution.
✓ Install, activate, set up, configure and test the automation software
✓ Train business users, process owners. process improvement specialists & tech support teams to automate their workflows in the development
✓ Train deployment teams to test, deploy & orchestrate bots
✓ Empower business teams to improve & automate their processes within systemic guardrails & governance
✓ Use Agile methods to track automation efforts, maintain momentum and share results
✓ Monitor progress and evaluate performance at regular intervals throughout the project phases:
✓ Has the key business problem been solved?
✓ Have key success criteria been delivered?
✓ What changes are required in the next phase?
✓ Prioritise & select the next process for automation which minimises impact on people – customers, employees and society.
✓ Develop a plan to scale-up responsibly aligned to your digital transformation road map target operating model business case
✓ The whole process is repeated if needed.
✓ Analyse the AS-IS process: Map all steps, triggers, tasks, inputs, outputs, flows, decisions, resources, controls, risks, and performance problems.
✓ Design the TO-BE process: Re-engineer process elements by combining best-fit automation technology and human-in-the-loop workflows to solve the process problems.
✓ Identify the key business problem to solve.
✓ Select the key business process to automate.
✓ Select the key performance metrics to improve
✓ Determine key success criteria to achieve.
✓ The whole process is repeated if needed.
✓ Prioritise & select the next process for automation which minimises impact on people – customers, employees and society.
✓ Develop a plan to scale-up responsibly aligned to your digital transformation road map target operating model business case
✓ Monitor progress and evaluate performance at regular intervals throughout the project phases:
✓ Has the key business problem been solved?
✓ Have key success criteria been delivered?
✓ What changes are required in the next phase?
✓ Empower business teams to improve & automate their processes within systemic guardrails & governance
✓ Use Agile methods to track automation efforts, maintain momentum and share results
✓ Train business users, process owners. process improvement specialists & tech support teams to automate their workflows in the development
✓ Train deployment teams to test, deploy & orchestrate bots
✓ Select the best-fit technology tools to achieve the solution design
✓ Select the best-fit architecture for process automation solution.
✓ Install, activate, set up, configure and test the automation software